Privacy policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Naturing Relaxation.
Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
As you browse, we also collect information about:
- Pages you view
- Products you look at
- How you interact with the site
Information You Provide
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing address
- Shipping address
- Payment information (processed securely through Shopify)
- Email address
- Phone number (if provided)
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your order
- Screen orders for potential risk or fraud
- Improve and optimize our website
- Provide customer support
Sharing Your Information
We share your information with trusted third parties to help operate our business, including:
- Shopify (to power our online store)
- Payment processors (to securely handle transactions)
- Shipping carriers (to deliver your order)
These providers only use your information as necessary to perform their services.
Cookies
Cookies are small pieces of data stored on your device to improve your browsing experience.
They help:
- Keep items in your cart
- Understand how customers use the site
- Improve performance and usability
You can choose to disable cookies through your browser settings.
Data Retention
We retain your order information for our records unless and until you ask us to delete it.
Your Rights
If you are a resident of certain regions (such as the European Union), you have the right to:
- Access the personal information we hold about you
- Request corrections
- Request deletion of your data
To exercise these rights, please contact us using the information below.
Data Security
Your information is handled securely through Shopify and trusted service providers. We do not store or have direct access to full payment details.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
Contact Us
For more information about our privacy practices, or if you have questions, please contact us at: